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Payment
- Payments have to be made within a week from the time the order is placed, otherwise it will be automatically deleted by our system.
- We will not hold merchandise pending for ATM Fund Transfers or cheque clearance.
- Paid by Credit Card
We accept credit card payments by WorldPay Visa and Mastercard.
- Paid by ATM Fund Transfers (For Singapore Customers Only)
Transfer the amount to our DBS bank account. Details will be provided in our Order Confirmation Receipt.
- Paid by Cheque or Money Order (For Singapore Customers Only)
We accept personal cheques and money orders in Singapore Dollars. Details will be provided in our Order Confirmation Receipt.
Out of Stocks Items
- If a product is out of stock we do not back order so please re order.
- If, due to unforeseen events, an item that is ordered is found to be out of stock when the order is being pulled for shipment, the amount of the item ordered will be refunded back.
Confirmation of Order
- We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order.
- If you do not receive the confirmation, please email us and we will resend to you.
- If item is unavailable, a message will be sent to the customer for further action.
Cancellation of Order
- We will not entertain any cancellations once order is confirmed and submitted by the customer.
- We maintain live inventory on our web site. You will not be allowed to purchase any item that is not in stock. In the rare occassions where the inventory function fails & we are unable to ship an item, we will refund any item purchases that we are unable to deliver.
Exchange And Refund
- All sales are final and goods sold are non-exchangeable and non-refundable . Please be assured that your items will be packed with the utmost care and nothing will be spared to ensure that the items reach the destination in good shape.
- Please order at least 15 sheets of paper materials (cardstocks, patterned papers, vellum)/transparencies in total to ensure that they are not damaged in the shipping process. We are not liable for such paper materials damaged in orders of less than 15 sheets.
- We will only exchange your order if there is any shortages. We will assist you with a prompt exchange within 3 working days of receipt. We strive to package orders accurately but we are human so mistakes can occur. If so happens that items are out of stock or limited piece, you can exchange for another item of similar or higher value. You just need to top up the difference. Otherwise we will not exchange your order for any other reasons.
- Refunds will only be given at the discretion of the Company Management.
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